| Shoe Size | Heel to Toe(cm) | European | Chinese Size |
| 6.5 | 24.5 | 38 | 240 |
| 7 | 25 | 39 | 245 |
| 7.5 | 25.5 | 40 | 250 |
| 8 | 26 | 41 | 255 |
| 9 | 26.5 | 42 | 260 |
| 9.5 | 27 | 43 | 265 |
| 10 | 27.5 | 44 | 270 |
| 10.5 | 28 | 45 | 275 |
| 11 | 28.5 | 46 | 280 |
| 12 | 29 | 47 | 285 |
| 12.5 | 29.5 | 48 | 290 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product beautiful
The Order arrived .recommended Store, it deserve more than 5 Stars. Thank you
Soft, look good. Dad came up, as will be in the sock we'll see in the autumn.
Very good quality Precise and comfortable size
Size in size. Everything corresponds to the description.
Very nice. Deliver what you offer. 72 days to arrive. Thank you!
Beautiful, I would say even very much. The size approached, guide your foot plus one centimeter. qualitatively done, about the skin or not, I do not know. The spouse said conveniently very
Beautiful shoes
good product. It comfortable to use at work for almost 10 hours daily
Very fast shipping very good product with a little gift , socks I wil buy more same store Thanks fromm you new chilean custumer
Good product, good package and excellent response. Thank you.
استلمتها وعجبت parent وارتاح her. Quality Excellent like description was packaged in a professional so that it's I received like Mahy without any damage to the store was cooperator معاي جداً is attached on each أسئلتي بصدر welcomed❤For للمقاس took greater than to measure usual number وطلعت capacitor. The parcel arrived in perfect condition. Just like the description. The seller is very helpful. I am happy to deal with him
very nice i'm very satisfied
Thanks to the store
Great shoes! Quality at the height! Packing is super! Sit down like the!
Thank you very much. Everything is fine. And very fast.
Moccasins are excellent, took the size 11 on the Russian 44-45. leather is natural, very soft, I recommend. Thanks to the store.
Excellent.
I am very pleased with store's attitude to serve the customer. I highly appreciate their thrive to make the customer happy. All the best to them.
very perfect and comfortable