| Shoe Size | Heel to Toe(cm) | European |
| 6.5 | 24 | 38 |
| 7 | 24.5 | 39 |
| 7.5 | 25 | 40 |
| 8 | 25.5 | 41 |
| 8.5 | 26 | 42 |
| 9.5 | 26.5 | 43 |
| 10 | 27 | 44 |
| 11 | 27.5 | 45 |
| 12 | 28 | 46 |
| 13 | 28.5 | 47 |
| 14 | 29 | 48 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice
un poco pequeño
beste heer / mevrouw, ik heb de schoenen twee geleden ontvangen , was vergeten te bevestigen. Hartelijk dank en ben erg blij ermee. MVG. Roy
exactamente lo que esperaba.
Nice shoe not leather but nice shoe
At 39 as poured, really liked
From which it is difficult to say. Moccasins are soft, light, sewn neatly. After a run in a couple of kilometers I'll add about the feeling. At 42 size it was possible to take a smaller size
For your money. The sole is transparent, made of some type of silicone is made. The size corresponds to the table, in this regard you can write to the store, will help tell how to choose the right size. He is competent in this regard.
It's good leather but the sole looks weak.
Thank you very much Size fit to
Very clear
5++
It is okay
Thank you store for the quality goods and gift. Good luck in business.
Order received. Delivered quickly. Everything came up. Thank you very much for your promptness.
Shipping fast. Macasins came up individually. For the summer of samoyo that.
arrived after 2 months. they are light and comfortable but the quality... OMG! Awful.
Item got lost but store was willing to accept refund. Kudos and thank you for Such great services. I have a few of dekabr other shoes and I must say quality is never an issue.
Moccasins are not bad, but not skin. Light, stylish, soft. The store contacted to specify the size. Thank him for what. In my 43(28 cm) took 12R. by their table. It was possible i11r. Take, T. K. I'm used to the shoes sitting tight. and who loves more freely, take 12R. Delivered in a month, a long parcel went through Belarus. goods as long as Satisfied. let's see how they will be worn. I did not wear it yet, so far it's cold. packed was good (on Photo). as a gift was a bracelet.
not leather but fine material
I did not receive the goods. Money returned
Very well deliver quickly thank you
Accurate, like the picture, the store communicates very well, fast delivery. My husband is happy, he came with a little gift.
This product is worthy of the highest appreciation. I think that these moccasins are really quality, I was pleased with the practical material from which this pair of shoes is made. Thanks store
I put five stars for these red moccasins, they completely suit me, looks very stylish and beautiful on my leg