| Shoe Size | Heel to Toe(cm) | European |
| 6.5 | 24 | 38 |
| 7 | 24.5 | 39 |
| 7.5 | 25 | 40 |
| 8 | 25.5 | 41 |
| 8.5 | 26 | 42 |
| 9.5 | 26.5 | 43 |
| 10 | 27 | 44 |
| 11 | 27.5 | 45 |
| 12 | 28 | 46 |
| 13 | 28.5 | 47 |
| 14 | 29 | 48 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Stunning mocassin red intense THANKS. Received quickly
Shoes comfortable seams good hub excellent. Only in the size of the mistake took 12 from me our 44 are great
nice
I am very satisfied
In such shoes my feet are very cozy and comfortable. The sole is flexible. The material of the top is dense, but at the same time breathable. Feet in these moccasins do not sweat
I bet five stars for this product. To complain to me absolutely nothing, and the quality of materials, and the price of this shoe completely suits me. Delivery was fast to my city. Sincerely thank the store
Everything is fine, this shoes are great for wearing every day. Made of soft leather, light pair of shoes, I'm comfortable in these moccasins, like in slippers. I wear for several days, everything suits me, looks stylish
Thank you store for the quality goods and gift. Good luck in business.
Thank you very much Size fit to
Very clear
Accurate, like the picture, the store communicates very well, fast delivery. My husband is happy, he came with a little gift.
arrived after 2 months. they are light and comfortable but the quality... OMG! Awful.
5++
un poco pequeño
Nice shoe not leather but nice shoe
It is okay
Everything is fine, the goods arrived quickly. It looks beautiful on the leg, it fit me all. I recommend to everyone, the store is reliable
Thank the store for the fast delivery of this product. Moccasins are very stylish, due to the universal color perfectly combined with a business suit. I wear often, I like everything
Very Accurate, thanks
not leather but fine material
Impressive high quality shoes. Practical purchase for socks almost every day. Flexible sole that me particularly pleased. All seams flat, shoes seems to me life. Thank you
Excellent shoes, flexible outsole! The photos just this flexibility демонстрирую. IN this shoes is very comfortable to walk. Wear these loafers as a casual clothes, and business suit at work. Looks great with пастельными colors clothing
Order received. Delivered quickly. Everything came up. Thank you very much for your promptness.
excellent product :D and excellent service and communication for the brand :)
I did not receive the goods. Money returned